Top Guidelines Of reviews of empire today

Half rate carpet sale - we convey samples to your home! Phone Empire today to setup a estimate As well as in house session.

We assure you that this is simply not the knowledge that we desire for our customers, and we apologize for that reaction that you just acquired. We’ll be in contact with you Soon To find out more.

October 12, 2017 at nine:51 am I'd carpet set up in my upstairs about a 12 months in the past. Obtaining the carpet was a dilemma in alone. The installers introduced the wrong carpet then they came on the incorrect day and afterwards they didn’t have the ideal product. Empire was providing me a tough time with the worth because they insisted they brought the best carpet when it had been Evidently a cheaper a single. The moment all the things was eventually ironed out, the carpet began to warp gradually but definitely. I called the 800 number and was placed on hold extra time I called. When I ultimately bought someone, they mentioned they would cost me $35 to take a look at it and afterwards based upon how negative it absolutely was they must discover a price…are you currently kidding me?

We perception your irritation and therefore are unhappy to hear that you really feel in this manner. Be sure to email your concerns and account info to customersupport at empire-today.com, and mention Corporate Headquarters in the topic line so we may more assist you.

Prolonged story quick, right after confirming the carpet we had chosen and surveying the rooms, they subsequent provided solutions regarding how to most effective carpet the stairs. I asked which 1 was best (we are just receiving the household wanting to sell) and he mentioned it did not subject and recommended the Hollywood suit.

At the moment, I used to be fully perplexed and contacted the number one-866-588-0124 related to the text message. Soon after Talking to that person, I used to be offered a service ticket number one-3289601117. In the meantime, above an hour or so and a 50 percent later on, I continue to haven't listened to back again from anybody. Both of those my spouse And that i took off get the job done today to accommodate the installation. We needed to slumber at my daughter’s dwelling last night time mainly because per Empire’s instructions, we broke down the bedroom sets. My house is fully disassembled for this installation. That is an horrendous inconvenience which I anticipated could well be for at some point only. Soon after constant contacting to Empire, they promised to complete the installation on Saturday, July 7, 2018. They cancelled once more on Saturday early morning soon after sending confirmation e-mails. They blamed the warehouse without out there resources this time. To date, immediately after seventy two hours, Tommy the First product sales particular person however has not returned our calls or built any these apology or assure to fix this nightmare!

June 25, 2018 at seven:28 am There’s an employee Tony Butterfield, who was once within the Philadelphia market and has because transferred for the San Diego industry, who’s training gross sales reps an unethical strategies to collect the self gen reward as kind of a way within the rules. If a person worker Is that this unethical makes a single marvel how he is often straightforward and provides a customer the best amount rather then managing a scam on them whilst to the phone with the gross sales rep coaching him/her along.

We’re sorry to listen to which you’re unsatisfied, and sincerely regret the inconvenience. We’ve Situated your account, and we’ll be in connection with you soon.

Oct 26, 2018 at 4:37 pm Carpet was represented to us as trackless carpet that would not demonstrate foot prints or in my situation crutch prints. We experienced initially preferred to acquire Berber carpet but product sales man or woman stated This is able to perform also. We experienced indicated the kind of carpet we want it which was already inside our lounge and was trackless. Installers had put in one area of carpet and we identified that it was not trackless. We called our product sales one who mentioned that it required at least two or a few times to blossom as it had been rolled up tightly just before installation. Also acquired a get in touch with quickly following that from Empire agent who repeated the exact same details in so in fantastic religion and trust we had the remainder of For additional rooms carpet. I contacted Empire right after four days when it glimpse no diverse and had an extremely really hard time even acquiring a phone back again right after several phone calls.

Yesterday I obtained a phone from Manny in the “corporate office” Having said that my file landed on his desk! Ha right. He was surely not from corporate the way in which he spoke to me. Even had the gall to inquire me why I used to be chuckling when he explained they want a chance to enable it to be proper!

Just after complaining to Empire flooring, they provided to send out someone else back out to put in new baseboards, After we send them measurements of rooms essential and when WE receive the materials needed to do perform. We shouldn’t ought to be doing extra get the job done ourselves! The tile in all rooms demands deep cleaned. It's my impression that somebody should have arrive out straight away and inspected this work themselves to see the bad position their installers did.

Thank you for building us mindful of this matter. We’ll be even more reviewing your worries, and we’ll be empire today flooring locations in contact with you quickly.

Some of the quarter spherical for the kitchen an barhrooms however hasnt been set up. A minimum of he brought some today.

Allow me to really know what both you and your workforce has decided and I will ahead your info to Don for his review/acceptance.

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