Details, Fiction and empiretoday complaints

I talked Together with the saleman, soon after trying the 800 number of which they informed me they'd no boss. The salesman claimed he would see about getting the "head" of your Denver office to talk to me.

We sincerely regret to listen to about your knowledge and realize that your buy was cancelled for every your request. For those who proceed to own concerns and/or problems be sure to Get in touch with us at customersupport at empire-today.com.

Spoke with some Woman who to start with refused to supply assist after which stated can pay for 50 % but right after acquiring Qualified plumbers test it out flooring is WARPED, damp all around so this leak continues to be occurring quite a long time.

Please enable me to solve this challenge instantly, I have already squandered a yr of my life on phone phone calls and visits And that i just want to close this chapter!

I be expecting to become reimbursed for time without work operate and possibly for The entire carpet since you can't observe up within your guarantee .

At that time, I was thoroughly bewildered and contacted the number one-866-588-0124 connected with the text information. Immediately after Chatting with that human being, I had been offered a service ticket number 1-3289601117. In the meantime, more than one hour and a half later on, I nonetheless have not listened to back again from any one. Each my partner and I took off function today to accommodate the installation. We needed to slumber at my daughter’s property very last evening for the reason that per Empire’s Guidance, we broke down the Bed room sets. My house has become completely disassembled for this installation. This is certainly an horrendous inconvenience which I predicted can be for someday only. Immediately after continuous calling to Empire, they promised to try and do the installation on Saturday, July 7, 2018. They cancelled yet again on Saturday morning just after sending confirmation e-mail. They blamed the warehouse with no out there components this time. To date, right after seventy two hrs, Tommy the initial gross sales individual nonetheless has not returned our calls or produced any these apology or guarantee to repair this nightmare!

June 25, 2018 at 7:28 am There’s an worker Tony Butterfield, who used to be during the Philadelphia marketplace and has considering that transferred to your San Diego industry, who’s teaching revenue reps an unethical means to collect the self gen reward as kind of a way throughout the rules. If just one staff Is that this unethical tends to make one marvel how he is usually sincere and give a customer the top fee rather than operating a fraud on them while over the phone Using the sales rep coaching him/her along.

Received’t be examining again right here but will be expecting them to thoroughly change ground and repair THEIR Bad Function together with setting up toilet CORRECTLY.

I suppose to obtain carpet mounted today, I had been instructed installer will arrive concerning 8am to 6pm. I waited and waited and spoke to your sales rep and was built assured that they will come no matter what and installtion will likely be done today. At 5pm i received a get in touch with in the installer and stated they cant come today.

Oct sixteen, 2017 at four:36 pm They showed up with no adequate substance. Salemen calculated improperly. So my tile couldn’t be installed. I had been supposed to hear from somebody. Every week later I referred to as to have it scheduled. My carpet was put in initially. When the tile was mounted they'd to carry carpet where it transitioned. Now the carpet is coming loose as well as padding isn’t laying correctly. I termed two times in advance of it go scheduled.They came didn’t phone knocked still left in a BLINK. It’s all on digicam !!I called three much more situations every time they stated somebody will call to reschedule it’s getting escalated to urgent. Eventually today I demanded to speak to any supervisor.

We were being advised which the perform could just take up to 2 working day for completion. We produced the timetable for installation 2 months beforehand so we would not have to get time without work do the job And become completed by the point our Thanksgiving attendees (spouse and children) arrived.

– Installation working day two: The functions were remarkable and worked incredibly tough. It was very clear they didn't choose to come back An additional day though, and ended up finishing around 9:30 PM, which was a major inconvenience to may perhaps household with two youthful kids.

Over the 18th I didn't hear from any individual by 9:30am so I named and remaining a msg for Ashley. One hour glided by and No connect with back again so I called again and spoke to Jaret who said “I wasn't around the schedule today. Effectively which was Not great and I begun connect with men and women at Empire and did a Chat with John who called the Kent office he mentioned they were endeavoring to locate a corporation to return.

We have now left quite a few messages but she does not return calls so empire carpet nj upcoming action LEGAL if they don't swap ground and set up rest room Effectively.

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